Here is an article on tuning DSO: http://www.bmc.com/arsystem/dht/archive/12-06-2004_B.htm
-- Jarl On 9/22/06, Tarun Kumar SHARMA <[EMAIL PROTECTED]> wrote:
Hello Radhika, Thanks for your response.In user tool where we can increase the thread count ? Currently we are using DSO on default settings of remedy so where we can define private queue and all, In 'connection settings' or 'Server ports and queue' ? Regards, Tarun -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Narayanan, Radhika Sent: Friday, September 22, 2006 12:44 PM To: arslist@ARSLIST.ORG Subject: Re: Can Distributed Pools help ? Hi, You can increase the thread count (from the User tool) for a given distributed pool if you're expecting it to be getting more requests. The default is 1. I hope you're using DSO through a private queue with an optimal Min and Max threads configured in proportion to your DSO activity. If you've sufficient threads configured for your DSO private queue, then the pools will work concurrently. (Dependant on the free memory, CPU and load on ARServer) (Page 20 of DSOAdminGuide-630.pdf) Thanks Radhika Direct : +44 20718 20262 Extn : 20262 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Tarun Kumar SHARMA Sent: 22 September, 2006 12:08 PM To: arslist@ARSLIST.ORG Subject: Can Distributed Pools help ? Hello, We have 4 live servers of remedy with HD 6.x,ARS 6.3 and we are using DSO between Helpdesk and some other forms. We want to make 2 Distributed pool (A and B)one for Helpdesk form and the other one for some other forms. Does A and B pool work independently or they will be dependent to each other by some means ? For e.g. If there are a 20 records in pool A and 3000 records in other pool B(and pool B activity starts first), then both pool sends data independently or there may be the possibility that pool A will wait of transferring all 3000 records of pool B and then it will transfer 20 records. Actually our need is to work independently with more than one queue so that 20 records will not wait for 3000 records. Regards, Tarun _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
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