Hi Jack,

One further query pertaining to your Ciscowork/CMDB integration...

Using EIE, did you populate the Production dataset (classes) directly or
were you able
to populate a staging dataset and run reconciliation between the Cisco
dataset and ANO? If you used a staging
dataset,did you have to create custom form(s) or were you able to use
existing CMDB staging forms.

Any insight appreciated.

I have to do something similar with Ciscoworks over the coming months (among
other non-BMC discovery tools)

Thanks in Advance,
Kevin

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Covert, Jack
Sent: 22 September 2006 16:26
To: [email protected]
Subject: Re: Getting Ciscoworks data into CMDB 2.0


Hi Byron.  I answered this in my other email but you have to find it.

We kept our use of classes fairly basic and for the most part, out of
the box (minus an attribute here and there).  We further classified CI's
by using CTI's, which we populated from information in the tool.  So for
the network hardware, I set the Category and Type to static values and
the item to a value I got from Cisco Works (router, hub, etc.).

An important note might be that we only did relationships for the first
level of the network, once you get beyond that it's a cob-web with
relationships all over the place and it's value is limited.  That's what
we use tools like SMARTS and Cisco Works for.

Hope this helps.

Jack

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dawe, Byron
Sent: Friday, September 22, 2006 6:28 AM
To: [email protected]
Subject: Re: Getting Ciscoworks data into CMDB 2.0

Thanks Jack ,=20

Just one more question, how much information do you pull from Ciscoworks
and did that require adding to the existing (out of the box) classes in
the CMDB?

In Ciscoworks there is plenty of data, but not alot of this data maps to
attributes in each appropriate class in the CMDB, hence it seems to
require additional classes with extra attributes!

Or did you just stick with the out of the box classes and just populate
what you could appropriately??

Thanks again,

Byron.

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