Also, have you patched the ITSM apps yet? There are two patches for each of the 7.0 apps. This may be a condition covered by one of those
Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mike Parker Sent: Tuesday, September 26, 2006 9:53 AM To: [email protected] Subject: Re: ITSM 7 - Asset 7.0 Disturbing Behavior Hi Rick: Yes...the account I'm logged in as does have that access (along with Administrator rights as well). I actually looked at the functionality behind it and it looks like it hasn't updated the SHR:SchemaNames entry for that Menu Selection. >From: Rick cook <[EMAIL PROTECTED]> >Reply-To: [email protected] >To: [email protected] >Subject: Re: ITSM 7 - Asset 7.0 Disturbing Behavior >Date: Tue, 26 Sep 2006 09:49:02 -0700 > >Do you have the appropriate membership in the roles required for those >actions? > >Rick > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Mike Parker >Sent: Tuesday, September 26, 2006 9:42 AM >To: [email protected] >Subject: ITSM 7 - Asset 7.0 Disturbing Behavior > >Good afternoon list: > >I just noticed something and I want to verify and see if anyone else has >the >same issue: > >I have ITSM 7 installed (all the apps). > >I went into the Computer System class from the Asset Management Console. > >I looked at 1 of the 2 Computer Systems that they put in there during >installation. > >I wanted to make a relationship to another CI (like say a product, or disk >drive) and I was suprized to find that when I selected a Request Type of >"Asset Record", I found that the "CI Type", "Search", and "Create" buttons >were all disabled. > >Is anyone else seeing this? > >_________________________________________________________________ >Try the new Live Search today! >http://imagine-windowslive.com/minisites/searchlaunch/?locale=en-us&FORM=WL M >TAG > >___________________________________________________________________________ _ >___ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > >___________________________________________________________________________ ____ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _________________________________________________________________ Be seen and heard with Windows Live Messenger and Microsoft LifeCams http://clk.atdmt.com/MSN/go/msnnkwme0020000001msn/direct/01/?href=http://www .microsoft.com/hardware/digitalcommunication/default.mspx?locale=en-us&sourc e=hmtagline ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
