Already have the `! At the end of my filter (in the filter guide) and I also tried copying the field values to temporary fields and using THOSE fields in the "selected values" fields. This is a stumper for me.....
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, September 26, 2006 5:18 PM To: [email protected] Subject: Re: Filter Guides and Selected Fields in Notify Lisa, Name the filter in the guide such that it ends in a `! (that is a back tick and an exclamation mark) ( The notify action is a "Phase 3" action and your trying to send multiple of them from from the same fields.) Also it _MIGHT_ be necessary for you to copy the field values out of the table field columns and into a local field for this to work too. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 9/26/06, Kemes, Lisa <[EMAIL PROTECTED]> wrote: > ** > > > I have an active link with a button that pushes 4 fields to Form A. > > I have a filter to execute on "Submit" for Form A to call a Filter guide. > > The filter guide has only one filter (Filter A) in it. It loops > through a table on Form A to find email addresses and then does a > Notify (email) that have 4 selected fields in the "Include Fields" box. > > > My problem is that the selected fields do not come through in the email. > > Dummy Checks: > Fields have Public permissions - check HTML file for email has all the > fields spelled correctly - check I even created a filter (Filter B) > that would run independent of the filter guide with the same Notify > criteria and it works (the email comes with all the selected field > info). > > When I took a look at the workflow.log file, I saw that the 4 fields > do not look like they get pushed until the very end of the workflow > (the Filter Guide runs immediately). So in Filter A, I added temp > fields and set these four fields to the temp fields. I changed my > HTML email to reflect the new temp fields (and the selected fields) > and still no selected fields come over..... > > Do filter guides not pass the selected fields in a Notify Action? > > Also, I'm kind of flustered that the workflow.log shows EVERYTHING > that the email engine is doing EXCEPT when it passes the selected fields. > > > > Lisa Kemes > Tyco Electronics > Remedy Support > 100 Amp Drive > Harrisburg, PA 17112 > 717-810-3361 > P > Please consider your environmental > responsibility before printing this e-mail > __20060125_______________________This posting was submitted with HTML > in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
