| **
We had sporadic
RPC errors from Mid Tier a while back (Windows 2003 in a DMZ). Looking at the
firewall logs showed it was attempting to connect to AR Server on port 111
(portmapper) instead of the specific port we had it configured to use. Remedy
suggested adding the “ARTCPPORT” environment variable on the Mid
Tier server to force it to use a specific port. Since then we’ve never had
the problem again. Make sure you create a System environment variable and not a
User variable. For example, to
force Mid Tier to use port 9000 you would add the following environment
variable: Variable Name: ARTCPPORT Variable Value: 9000 Chad Hall From: Action Request
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa We've been having the same problems.
It's quite frustrating. We've even pointed to another server for our Mid
Tier and it still happens. (on SOME of the forms, SOME of the time).
Seems to be when we do a "Search" on the form. We've submitted a ticket to Remedy and
they say to update to patch 18 (I see that you are already at patch 18). It will be interesting to see what Remedy
tells you to do. From: Action
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Blodgett, Jamie ** Ok, I dug in the knowledgebase,
documentation and ARList archives. There's very little that addresses what
I have happening. On some forms, SOME of the time, I'm getting the
following errors. These forms all have tables. Fortunately we are in development mode now
and finalizing code changes to upgrade from 5.0 to 6.3. We've have
fantastic success on the client side and for the most part on the
midtier. Except for what you see below. We are getting intermittent
RPC errors (arerr 91). AR 6.3 patch 18 Oracle 10.2.0.1 (w/9.2 library files) HPUX 11.11 Midtier 6.3 patch 18 Microsoft IIS ServletExec/5.0p06 Windows 2000 (have no idea on the patches,
should be up to date) Java Version 1.5.0_01 Any ideas?!?!?! Thanks, Jamie Blodgett Rinker Materials Here's a snip from the midtier log: Sep 25, 2006 4:18:47 PM
com.remedy.arsys.support.Log log
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