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This can also be done under Mid-Tier, using a _javascript_ to embed the sound on a page, button etc...
 
One thing to note though, each user who plays a sound must first download the sound.  Portions of our WAN are very slow, so while the sound is downloading across it, the page over Mid-Tier slows to a crawl.  If the added bells and whistles (pun intended) are really something which your company needs, it works a lot better if you are able to pre-deploy  the sounds using Active Directory synchronization, XCelleNet, or anything similar.  This allows Remedy to access the sound from a local server, rather than across the WAN.
 
Eric Cleereman
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Rick cook
Sent: Tuesday, October 03, 2006 3:20 PM
To: [email protected]
Subject: Re: Best way to play sounds?

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Well, any AL firing condition can fire any action.  So if you wanted to have the client welcome the user when they open a form, for instance, you could have an AL that does a command line call to a .wav file on an accessible server.  If you open your Alert tool, you'll notice that you have that ability within the tool to specify any .wav file as your notification buzzer.
 
Not sure how that would work with MT - haven't tried it.
 
Rick
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Covert, Jack
Sent: Tuesday, October 03, 2006 11:47 AM
To: [email protected]
Subject: Best way to play sounds?

**

Hey guys, what’s the best way to play a sound over the user tool?  Over the mid-tier?

 

ARS 5.1.2, Mid-Tier 5.1.2

 

Gracias!!

 

Jack

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