We get this a lot and have thus far not managed to link it to anything specific 
either. Support asked us to upgrade to the latest patch, 17,  and get rid of 
some other errors in the log file but this has not helped.

>From my understanding, it is the thread that is shown that has crashed. We are 
>not as fortunate as we loose our cache which has serious consequences and we 
>end up bringing down the services and / or running arsignal.

It is so intermitted that the server will be fine for weeks and then one day 
all hell breaks loose and the server goes down multiple times in a day.

I don't have an answer but you are not alone.

Regards,
 
Basil Webster
 
Remedy Developer
Siemens Business Services (Pty) Ltd 
* E-Mail:      [EMAIL PROTECTED]
( Tel:  +27 11 652 7523
Ê Fax: +27 11 652-7501 
) Mobile: +27 82 452 9389
 
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Heider, Stephen
Sent: 09 October 2006 14:01
To: [email protected]
Subject: AR System server terminated when a signal/exception was received by 
the server

I periodically see these errors in the arerror.log file.  ARS apparently
restarts its NT service and continues functioning normally. There have
been no error messages popping up on client computers.  I have log files
running but have not seen any correlation between workflow and this
particular error.  The error message below is the exact text each time.

Because there has been no sign of any problems caused by this error I am
not overly concerned.  However, no errors are better than some errors.
Has anyone seen this before and is there a known fix or workaround?  

------------------------------------------------
   Thread Id: 3660
   Version: 6.03.00 patch 016 Jan 20 2006 23:48:41
   Code: c0000005
   Operation: read
   Access Addr: 00000001
   Stack Begin: 
      Addr: 005D6D38
      Addr: 093DCF78
   Stack End:
------------------------------------------------

ARS 6.3 p16
Windows Server 2003
SQL Server 2000

 
Stephen

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