Veeral,
If you choose a solution like that, you might want to use the free
rrrChive-tool we have created.
- It is more robust, with a single binary
- It does not require the creation of temporary (ARX) files
- It gives you very good logging
Best Regards - Misi, RRR AB, http://www.rrr.se
> Veeral,
>
> I know you said "not by importing / manipulating database from the
> backend".. but... Escalations scream batch processing to me... So...
> How about this...
>
>
> Use the command line runmacro to get an ARX file of the current record
> and then use arimportcmd to import the record to the second form. This
> will "copy" the record exactly as it is and will guarantee the
> 'Request ID' values are not mucked with.
>
> ( You could even do this via filters on Submit/Modify and keep the
> records synced through out their entire life cycles.)
>
> Just write a small shell script on your ARS server that you pass in
> the Entry ID and maybe the two form names. (That way you could do this
> for as many forms as you wanted to without rewriting the script.) Add
> a filter (or maybe two) to the "source form" and you should be in
> business.
>
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
>
>
> On 10/9/06, Veeral J Oza <[EMAIL PROTECTED]> wrote:
>> **
>>
>> Hello all,
>>
>> I have 2 forms which are exactly identical (same ids for all the
>> fields). I would like to push records from form A to form B via
>> escaltion. Is it possible to retain the same value for the Request ID
>> field on form B as that of Form A? and if so , can you please tell me
>> how this can be done? This has to be done through workflow only and not
>> by importing / manipulating database from the backend.
>>
>>
>> Environment:
>> ARS 6.3
>>
>> OS Windows Server 2003
>> MS SQL Server 2000
>>
>>
>> Can any of you please help with some suggestions which could help me
>> proceed.
>>
>>
>>
>> Regards,
>>
>> Veeral Oza,
>>
>> Application Analyst,
>>
>> Wipro Technologies
>>
>>
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