Hugo When we had a similar problem the solution was:
This problem stems from the User login name on the people form is not the same as the user login name on the User form. Login names must be the same on both forms. ARS 6.3 Oracle 9I ITSM 4.0 Win2003 Dave Lawson (204) 474-4473 mailto:[EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hugo Ruesga Sent: Monday, October 09, 2006 9:05 AM To: [email protected] Subject: Change Management Hi Everybody!! I have an issue with the Assignee Problems table on the Support Console; the issue is with one user; this user is the assigned person for a Change, but his changes don't appear on his console, i've reviewed the SHR:ConsolidatedList form and on it the Assigned to is set currently correct; but on his console doesn't appear, Does anybody knows what is happening?? Hope you may help me Greetings!! Hugo Ruesga ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
