You want to push from an application into Remedy thru a Remedy
webservice.

You can create a login in the Remedy User form and just give them a
password.  This way it will not use the AREA authentication for that
login. Then just have the external application consume the Remedy
webservice using the Remedy login and password you just set up.

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Yann Baumgartner
Sent: Wednesday, October 11, 2006 8:43 AM
To: [email protected]
Subject: WEB SERVICE

We want to publish data from an external application to a Remedy
webservice. Unfortunately it looks like the authentication cause a
problem.

Does anybody have some documentation or hints about configuring Remedy
for this purpose?

Our setup for authentication is as follow:

AREA authentication
Cross-Ref blank password activated
Authenticate unregistered users: No
Allow Guest users: No

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