>From what I have read in the User Guides, "the CMDB supports Release Management" but that's about all the documentation I can find about doing Release Management in Remedy. When ITIL talks about the Release Record, is that the Change Request form or the tasking form in Remedy?
Thank you John Monroe State of California Department of Technology Services _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
