Well I found group on in Sorting Tab, but

I trying to put Case ID in group on, but always is the same

What am i doing bad?

someone knows?



On Oct 12, 9:25 am, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
wrote:
> What do you mean grouping on the inside fields?
>
> i don't need to use qualification?
>
> On Oct 11, 7:36 pm, Axton <[EMAIL PROTECTED]> wrote:
>
>
>
> > If you are using an ar system report, group on the incide fields.
>
> > Axton Grams
>
> > On 10/11/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
>
> > > ARS System 6.3
> > > Help Desk 6.0
>
> > > I create a join form, between HPD:HelpDesk and CHg:Task
> > > So i need to take some fields from CHG:Task  to include in a Report.
> > > well  after that I created a AR system report in ReportSelection Form
> > > and Report Creator
>
> > > Well my point, My  report is OK, when it has one task.
> > > but when it has more than one task it shows me as much as Incidents as
> > > Task exists.
> > > and I need to put all the task (and description in one)
>
> > > I mean, for instance with an Incident with more than one task.
>
> > > ... this means other information
>
> > > ---------------------------------
> > > Case ID: 00000012
> > > ...
> > > ...
> > > Task 0000002
> > > ---------------------------------
>
> > > ---------------------------------
> > > Case ID: 00000012
> > > ...
> > > ...
> > > Task 0000003
> > > ---------------------------------
>
> > > and so on if there is more task
>
> > > All i want to view is something like this;
>
> > > ------------------------------
> > > Case ID: 000000012
> > > ...
> > > ...
> > > Task 0000002
> > > Task 0000003
> > > ------------------------------
>
> > > what can I do?
> > > Do I need a qualification to avoid this behavior ?
> > > Thanks a lot
> > > Regards
>
> > > _______________________________________________________________________________
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