I believe he feels threatened somehow.
I'm not exactly sure why, and I doubt seriously that he even reads the ARSList.
It's sad but true. Luckily I have admin rights so I am able to make some of the changes that we require, but otherwise we have to submit our requests to a committee for any customizations and then our the committee, who by the way, doesn't use Remedy on a daily basis, makes the decisions, which is normally to the negative and things stay the way they were.
It is sad to see such a robust application not be used to it's fullest potential.
Stacie Jerden
| Carey Matthew Black <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 10/12/2006 01:52 PM
|
To: [email protected] cc: Subject: Re: Shortcut keys |
Stacie,
I hope your admin is reading this list too. :)
I always find it nice to see "users" reading ARSList. Those are the
users that I want to build applications for. (I am not sure if anyone
in my company, other than Remedy Developers watch ARSlist.)
The full list is a bit long to post to ARSList, and I really do not
like quoting manuals unless I really have nothing better to add. So
let me instead say this....
Your Admin must have some messed up thinking to want to hide the
standard help from their users. ( It just does not make any sense to
me. Maybe someone could enlighten me? Why/how is a self educated user
worst than an ignorant one?)
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On 10/12/06, CLB Remedy <[EMAIL PROTECTED]> wrote:
> **
> Could anyone send me a list of shortcut keys?
>
> We have no documentation AND our Administrator won't install the help
> function.
>
> Thanks,
>
> Stacie Jerden
> City of Long Beach
> [EMAIL PROTECTED]
> (562) 570-6738
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