I've got a floating license on my regular user account as well and I do periodically see the listed message. When I am logged in to Remedy User and my floating license is not used for the period defined in the Server Information -> Timeouts -> Floating License timeout, my license will fall back to a read license and will no longer consume a license from the pool. If I start using Remedy User again after this period, I will get the mentioned message. My understanding was, that this is "as designed". If this is not the case, please let me know.
Kind regards, Michiel On 10/16/06, Sokol, Brian <[EMAIL PROTECTED]> wrote:
Yes I remember that discussion. What I don't know is why this message suddenly started. It says a license has become available. Well that is not true there was always one available. The users should not be seeing this message. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Monday, October 16, 2006 3:47 PM To: [email protected] Subject: Re: License Write Token Message (U) There was a lengthy discussion not too long back around whether people are granted a write token when they are authenticated. The conclusion I drew/observed is that people are not automatically granted a floating write token when authenticated (if a floating license is allocated to that account), but as soon as the user performs a get/set/delete/create/merge entry operation, a floating write token is allocated. There was a bug with earlier (6.0.1 p147x and earlier) where a floating write token is allocated when a preference server is used, but this has been reported to be fixed, though I have yet to confirm this fix. You may try grabbing the aruser.log and arapi.log files and see whether a get/set/create entry operation is performed by the account at the time the popup/write upgrade happens. If this does happen to be the cause, I'm sure a way can be found to automatically grant a write token at login time (have init form perform an update, etc.). Axton Grams On 10/16/06, Sokol, Brian <[EMAIL PROTECTED]> wrote: > There are no entries for this. I searched on upgrade to see how often > this message is popping up. It makes no sense. Here is an example: > > FLOAT WRITE UPGRADE tedwards (13 of 33 write) > > As you can see this user was given he 13th out of 33 licenses. There are > plenty of licenses available. This is not causing any real harm but it > is making my user population unhappy. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky > Sent: Saturday, October 14, 2006 7:50 AM > To: [email protected] > Subject: Re: License Write Token Message (U) > > Hi, > > Search for "NO WRITE FREE" in the user.log-file. This will tell you how > many times licenses has been tied up. > > If you have license pools defined, this message can turn up even though > you have unused licenses. > > This does not really give you a count of how many persons tried to login > at the same time, just tht there were no more licenses available. > > Our rrrLicense tool will use the logfile to count this number. You will > get an hour by hour top-count in the FREE version of rrrLicense. > > Best Regards - Misi, RRR AB, http://www.rrr.se > > > Look in the aruser.log file for floating token usage. Depending on > > the interval set in the server statistics, it may have not captured > > the peak usage. > > > > Axton Grams > > > > On 10/13/06, McKenzie, James J C-E LCMC HQISEC/L3 > > <[EMAIL PROTECTED]> wrote: > >> ** > >> > >> > >> Brian: > >> > >> The message you refer to is one that is sent when there were no > tokens > >> available when a user logged on and then was given one later. That > is > >> why > >> I'm confused.... > >> > >> > >> I would suggest looking into the use of rrrLicense as it will tell > you > >> if > >> and when you ran out of Float Write tokens (licenses). > >> > >> > >> James McKenzie > >> L-3 GSI > >> > >> > >> ________________________________ > >> > >> From: Action Request System discussion list(ARSList) > >> [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian > >> Sent: Friday, October 13, 2006 1:03 PM > >> To: [email protected] > >> Subject: Re: License Write Token Message (U) > >> > >> > >> ** > >> Hi James, > >> > >> I would agree except I have Server Statistics turned on and gathering > >> info > >> every 20 minutes. The highest my floating license count has gotten is > >> 26. We > >> have 33 floating licenses. The server stats also show 0 float license > >> token > >> denied. That is why I am confused??? > >> __20060125_______________________This posting was > >> submitted with HTML in it___ > > > > > ________________________________________________________________________ > _______ > > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
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