LJ, What I mean is this...
What should the User Tool do after it submits a record? (The answer depends on what the User Preferences say to do.) If the button workflow has something like the following then the described behaviour makes perfect sense to me. 1) Button is clicked to trigger workflow like the following... Set fields... Push fields... ( do stuff ...) Commit changes --> Submit record to DB --> Process what the Client should do after submitting a record And if needed, continue on and process any Button triggered workflow that was defined to be processed after the "Commit Changes" action/Active link. Note: If you change the user preferences you may see "Set Default" active links fire. (If there are any of those on the form.) I have not tested to confirm this... but I think the progression is something like... Behaviour for "On Submit" "Clear all" --> on Loaded trigger after fields are cleared. "Keep previous field values" --> on Loaded trigger (no values changed) "Set Fields to Default Values" -->Set default triggered, then on Loaded trigger -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 10/17/06, L. J. Head <[EMAIL PROTECTED]> wrote:
No and Yes....everything is completed loading when the button is pressed....so all AL's are done...Yes I have on submit set to keep previous L. J. Head Software Engineer Remedy Approved Consultant -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, October 17, 2006 5:54 AM To: [email protected] Subject: Re: Window Load LJ, Is the commit changes happening before the "On Loaded" active links? What is the user preferences settings for "On Submit" set to? (Keep previous?) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 10/17/06, L. J. Head <[EMAIL PROTECTED]> wrote: > ** > > I'm having an interesting issue I was hoping you folks have come > across before. I have a button that sets some values and then > performs a "Commit Changes" action. I am seeing some strange actions > however. I see the start of the button AL's > > <ACTL> /* Mon Oct 16 2006 22:08:43 */ > <ACTL> Start active link processing -- Operation - On Control <ACTL> > /* Mon Oct 16 2006 22:08:43 */ <ACTL> --1-- Start active link > processing -- Operation - On Loaded <ACTL> /* Mon Oct 16 2006 22:08:43 > */ <ACTL> --1-- Stop active link processing - On Loaded <ACTL> /* Mon > Oct 16 2006 22:08:44 */ <ACTL> Stop active link processing - On > Control > > the thing I'm not understanding is why the "On Loaded" AL's are > firing....this is happening in a regular form in create mode. No > windows are opening when this button is pressed. Nothing in the > manual is saying why a button press causing a 'commit changes' which > causes a submit should cause window loaded actions to fire....your > help is appreciated > > > L. J. Head > Software Engineer > Remedy Approved Consultant ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
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