Alex, ardbcquery.dll goes under each of the ITSM modules' 'bin' directories.
c:\Program Files\AR System\server_name\BMC Remedy Asset Management\bin c:\Program Files\AR System\server_name\BMC Remedy Change Management\bin c:\Program Files\AR System\server_name\BMC Remedy Incident Management\bin c:\Program Files\AR System\server_name\BMC Remedy Problem Management\bin same for caieventcmd.dll, however, I could not find it under Asset Management c:\Program Files\AR System\server_name\BMC Remedy Change Management\bin c:\Program Files\AR System\server_name\BMC Remedy Incident Management\bin c:\Program Files\AR System\server_name\BMC Remedy Problem Management\bin I don't think you need to modify ar.cfg, just restart the service. There was a bug with ardbcquery.dll in the 7.0 release and Remedy sent users a new version. I just replaced the old file with this new one and restarted the server. Rgds, Chris _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
