Title: RE: Remedy and TNSNAMES.ora
**

Do not edit this file!  It is used by the arserverd process (or arserver.exe program) to connect to your Oracle database.  The arserverd process's port is NOT relevant to the port needed/desired to connect to your Oracle database.

If there is a problem connecting to the Oracle database, you need to talk to your Oracle DBA.

James McKenzie
Somewhat Remedy Guru and Oracle Expert.


-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [EMAIL PROTECTED]
Sent: Tuesday, October 17, 2006 10:58 AM
To: [email protected]
Subject: Remedy and TNSNAMES.ora

Please excuse my newbie-ness as I have only worked with remedy for a very short amount of time, and all of my expose to remedy has been without any direction or documentation (only the web).

So here's the question/problem:  I'd like to connect to the database using TOAD, but there appears to be something wrong with the entry in the TNSNAMES file.  Here is what it looks like (that's not the real host IP, just so you know):

REMEDY =
 (DESCRIPTION =
  (ADDRESS_LIST =
    (ADDRESS = (PROTOCOL = TCP)(HOST = 10.10.10.10)(PORT = 1521))
  )
  (CONNECT_DATA =
    (SID = orcl)
  )
 )

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