OLE is a bit old-fashioned nowadays. You did not state where the Word or PDF document is. If it's in an attachment I guess you should look at the PERFORM-ACTION-OPEN-ATTACHMENT special Run Process command. If the attachment is on a network drive or webserver you could use PERFORM-ACTION-OPEN-URL
Kind regards, Michiel On 10/16/06, Susan Palmer <[EMAIL PROTECTED]> wrote:
** Hi Everyone, I would appreciate some help on this one. I want to click on a button and open a Word or pdf document. I'm so used to saying I can do anything in Remedy I forget sometimes I forget how to do everything ... :( I was thinking I could do this through OLE but cannot seem to find the right methods to select and parameter to fill in. I looked through the archives and found a fairly descriptive entry but alas, no success. I don't use OLE very often and I've apparently purged all recollection of how to do it. ARS 5.1.2, but going to 7.x on 10/24 Oracle 9i2 but going to Oracle 10.. on 10/24 Windows 2003 server WUT only at this time I appreciate your help. Thanks, Susan __20060125_______________________This posting was submitted with HTML in it___
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