Application Developer - Remedy Key Functions:
Support RAND's Remedy ITSM Helpdesk and Change Task applications Work with team of developers to expand Remedy application capabilities and enhance existing Remedy systems Maintain Remedy servers and backend databases Participate on project teams to upgrade Remedy applications to AR 7.x Modify existing processes to leverage new capabilities. Educational requirement: Bachelor's degree Specific technical skills required: System and Application Development Deployment and implementation of out-of-box Remedy applications (Helpdesk, Change, etc.) Methodical customization of out-of-box Remedy applications Experience using the Remedy Mid-Tier for applications Experience using view fields for integrating Remedy with external (non- Remedy) data sources Ability to develop custom interfaces between the Remedy database and external data sources Proven experience linking legacy systems and databases to Remedy applications. Application Design Skills Must be able to interact with diverse groups to create business and functional requirements Experience with workflow automation, process optimization and data flow diagramming Good understanding of complete software life cycle Ability to demonstrate solid knowledge of system design principles and ability to follow detailed specs Working knowledge of software testing methodologies. Other Requirements Good communication and organizational skills Ablity to work comfortably with technical staff as well as business and non-technical individuals Ability to effectively manage multiple activities of varying complexity under time constraints. Related experience required: 6 to 8 years experience in Computing Industry Minimum 5 years experience in application development with at least: 3 years experience developing web applications using Remedy¿s Action Request System 6.x/7.x and Remedy¿s ITSM applications, especially Helpdesk and Change Management (5.5 and higher). Location: Santa Monica Positions open: One Apply on-line at: https://web4.rand.org/psp/ps/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL? Page=HRS_CE_JOB_DTL&Action=A&JobOpeningId=1867&SiteId=1000 Refer to www.rand.org for information about the RAND Corporation. Pay depends on experience. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
