Re: Server Processes

[Baytops, Abdullah P.]

Title: Server Processes

**

Thanks I will try thing.  Currently I have v 9.2.0.1 so I make the change right and see what happens.  In the mean while I guess Remedy operations will cease here because even after 3 reboots and 2 power cycle downs the processes will not start at all.  Still giving the same error messages.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Wednesday, October 18, 2006 3:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Processes

**

We were having the same errors (plus malloc and RPC on the client side).  We found that our memory was continually building to the max, then crashing and starting over.  Sometimes it started itself, others the SA had to restart remedy.  Our fix was installing an updated verion of the Oracle client.  Here's the exerpt from the release notes that Remedy support pointed out to us.  We've been running for 3 days now with no errors and our memory has stablized.

 

Warning: There is a very large memory leak in the Oracle 9i libraries with

HP-UX and Linux systems. This is a known non-Remedy issue. It is

crucial to install the Oracle Release 2 Patch Set 3 Version 9.2.0.4 patch with

the 6.x AR System server, especially if you are planning on installing any

Remedy applications (for example, the Remedy ITSM suite). Without this

patch, the application installations will fail.

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Baytops, Abdullah P.
Sent: Wednesday, October 18, 2006 2:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Processes

**

This is what appeared in the arerror.log:

Wed Oct 17 17:23 2006 25

Wed Oct 17 17:23 2006 0: AR System server terminated when a signal/exception was received by the server (ARNOTE 20)

Wed Oct 17 17:23 2006 25

 

(this is repeated)

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Blodgett, Jamie
Sent: Wednesday, October 18, 2006 1:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Server Processes

**

What is in the arerror.log at the time?

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Baytops, Abdullah P.
Sent: Wednesday, October 18, 2006 1:49 PM
To: arslist@ARSLIST.ORG
Subject: Server Processes

**

Hello Listers,
        I have a problem that keeps presenting itself and I wanted to see if anyone could provide any helpful guidance.  Recently in the last 2 weeks every 4 days my server processes for aserverd, arforkd seem to crash for no known reason.   Therefore making the AR Server inaccessible.  They are working fine and then all of sudden they die.  Has anyone had this happen to them before.

Thanks in Advance
Abdul Baytops

OS:  Red Hat Linux
DB:  Oracle 9 v.2
AR Server v 6.3 patch 12
Mid-Tier 6.3

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