Sully:
We can have an on-line one. Also, there are many managers involved in this process too that I feel need to be more involved in the process (I know killing grammar is my specialty.)
I'm not talking about a physical get together, we cannot afford this. What I am talking about is a specific group designation to get all of the DoD Remedy folks together to discuss actionst taken in response to customer requests and to show that Remedy is more than just a TMS product. I think that the US Army's HRC (Personnel) are using Remedy to track both Active Army and Civilian personal requests through their processes. Much more efficient then the old paper way and no one should be able to state that 'your request got lost in someone's inbox' anymore.
James McKenzie
L-3 GSI
Innovative Solutions - Extraordinary Results!
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sullivan, Neil G CTR USAF AFRL/SNOX
Sent: Thursday, October 19, 2006 4:30 AM
To: [email protected]
Subject: Re: DOD Remedy User's Group (formerly SSO)
**
James,
Maybe it hasn't happened because a lot of us are contractors and our companies don't want to spend the money for a RUG or allow us time to spend our time trying to organize or host one.
Just a thought.
Neil "Sully" Sullivan
Remedy Developer/Administrator
AFRL/SNOX
Wright Patterson AFB, OH 45433
937-904-9788
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Davis, David CTR NAVSURFWARCENDIV Crane, Code 0552
Sent: Wednesday, October 18, 2006 7:46 PM
To: [email protected]
Subject: Re: DOD Remedy User's Group (formerly SSO)
**
Sorry Thad,
Big Government is already here I afraid.
Later,
Dave
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Wednesday, October 18, 2006 16:58
To: [email protected]
Subject: Re: DOD Remedy User's Group (formerly SSO)
**
Scott:
Thank you.
James McKenzie
L-3 GSI
Innovative Solutions - Extraordinary Results!
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [EMAIL PROTECTED]
Sent: Wednesday, October 18, 2006 2:56 PM
To: [email protected]
Subject: OT:DOD Remedy User's Group (formerly SSO)
All,
I think this thread needs a subject change. There, it's changed.
Scott Parrish
IT Prophets, LLC
Original Message:
-----------------
From: McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED]
Date: Wed, 18 Oct 2006 14:48:27 -0700
To: [email protected]
Subject: Re: Client Application SSO (U)
Sandra:
I know there is a lot of Remedy usage throughout the DoD and not just as a Trouble Management System.
I think that 'we' need a RUG specific to the DoD audience where we can discuss issues specific to the use of Remedy ARS within our community.
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hennigan, Sandra H CTR OSD-CIO
Sent: Wednesday, October 18, 2006 2:46 PM
To: [email protected]
Subject: Re: Client Application SSO (U)
**
UNCLASSIFIED
I've been working to get one going here at the Pentagon user's group; not DoD wide but a start. Remedy is VERY interested and has been a lot of help.
Sandra Hennigan
OSD Remedy Administrator
Office # 703-602-2525 x251
CACI - Ever Vigilant(tm)
Apparently, there is nothing that cannot happen today. Mark Twain
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of McKenzie, James J C-E LCMC
HQISEC/L3
Sent: Wednesday, October 18, 2006 5:43 PM
To: [email protected]
Subject: Re: Client Application SSO (U)
**
Dave:
Not that I know of. I could check with the folks at the Army Knowledge On-Line to see if there is an Army group.
You wanna be the 'boss'?
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Davis, David CTR NAVSURFWARCENDIV Crane, Code 0552
Sent: Wednesday, October 18, 2006 2:41 PM
To: [email protected]
Subject: Re: Client Application SSO (U)
**
Hello James,
Since you mentioned it, DoD, is there a DoD-wide user's group out there and If not who is interested in creating one?
Later,
Dave Davis
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