VB.Net 2005 Pro (all patches)
Windows Server 2003, Windows XP Pro (all patches)
ARS 7.0 .Net API (compiled July 11, 2006)
ARS 6.3 p16

I trying to determine the cause and a solution to this error.  I created
a test console app to narrow down the possible causes.

Issue:

Running GetListEntryWithFields on one computer errors out.  It works
fine on several other computers.  I also tried GetListSQL.  This would
not produce an error but would always return an empty result set.  The
user logged into Remedy via the API has Administrator level access
(Demo).  The only thread I found regarding a similar error was
"Mirgrator error 149" from March 2006.  Reinstalling the User tool 

Here is the error with trace:

Unhandled Exception: BMC.ARSystem.ARException: Error (149): A user name
must be supplied in the control record;

   at BMC.ARSystem.Server.UpdateContext(Object[] retVals)
   at BMC.ARSystem.Server.ExecuteProcessForActiveLink(String
activeLinkName, UInt32 actionIndex, ExecuteProcessActionType actionType,
Int32 fieldIndex, DateTime timeStamp, FieldValueList keywordValues,
FieldValueList parameterValues)
   at BMC.ARSystem.Server.ParseQualification(String form, String vui,
String qualification)
   at BMC.ARSystem.Server.GetListEntryWithFields(String formName, String
qualification, EntryListFieldList fieldIdList, UInt32 firstRetrieve,
UInt32 maxRetrieve, Int32& numMatches, Object[][] sortList, String
vuiName, Boolean useLocale)
   at BMC.ARSystem.Server.GetListEntryWithFields(String formName, String
qualification, EntryListFieldList fieldIdList, UInt32 firstRetrieve,
UInt32 maxRetrieve)
   at TestApp.Module1.Main() 

7.
I have uninstalled and reinstalled the ARS .Net API on the computer
where the error is happening (according to the readme instructions).
The path to the API is in the PATH environment var.  I also tried
copying the exe and dlls to the API folder.     
I reinstalled the .Net 2.0 runtime libraries (from MS).

 
Stephen

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