David:
You need to check the TNSNAMES.ORA file that you are using. It has to be in a different directory than the one you used for Oracle 9i. Check Metalink for anything you have to do to use a downlevel database with the 10g clients.
James McKenzie
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of David Yearsley
Sent: Tuesday, October 24, 2006 10:30 AM
To: [email protected]
Subject: 7.00.01 on Solaris
**
System Configuration.
Solaris 5.9
Oracle 9i Release 2.
Oracle Client 10.g Release 2
We are trying to upgrade our Remedy Server to 7.00.01 from 6.03.00 Patch 16. We are reaching the point in the install where it is trying to start the 7.00.01 Server(Stage 4). The startup fails and we get the error message: The Database is not the expected version (May need to run upgrade program) (ARError 36). We tried this upgrade last week and remedy had is install the upgraded Oracle Client, but it appears that this has not solved the problem.
Has anyone had this problem with the upgrade?
Is there a trick to installing 7.00.01 against an Oracle 9.i Release 2 database?
Is there something in the configuration files we need to check/change?

