Thanks. If I could FIND a statement of direction on the new SupportWeb, now that would be a miracle. All of my entries in the custom documentation list just evaporated for the second time in two days. Thanks for the info on the install; it did appear to install the web server if I selected Other. Now I just have to figure out the arcane setup of the thing.
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Curtis Gallant Sent: Tuesday, October 24, 2006 12:09 PM To: [email protected] Subject: Re: Mid-Tier 7.0.01 and Tomcat If you read the statement of direction released by BMC which explains why they moved from Servlet Exec to Tomcat, it also informs you that the 'webserver' component of Tomcat will be install from the MidTier installer if you select 'Other' option when you get to the question. Excerpt from the SOD: ___CUT The compatibility matrix lists Tomcat as a Web server, as well. What happens if I install Tomcat without a Web server (such as IIS or Apache)? If Tomcat is installed with BMC Remedy AR System version 7.0.01, and "other" is selected as the Web server, BMC Remedy AR System will automatically default to the use of Tomcat as both Web server and servlet engine. A different Web server can also be installed at a later time if so desired. Please ensure that the Web server you install is consistent with the compatibility matrix for BMC Remedy AR System. ___EOF My personal experience with Tomcat is much more favorable then ServletExec and I'm sure others would state the same. I am also very pleased that they choose an open source solution for both supportability and active development. Tomcat is very actively developed in the community whereas ServletExec has been stale for years. Cheers, -------- Curtis Gallant _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

