How about using Web Services? All of your code is contained within Remedy and it is up to you how simple or complex you want to make it.
Mike.
| Valerie Balloon <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 30/10/2006 12:31
|
|
I'm looking for any suggestions on how to cleanly pull/push data realtime
from one AR System to another without the use of EIE or utilizing the API.
One server is v6.3 and the other 7.0. Our Tier 1 helpdesk uses a
customized 6.3 Helpdesk application while our Tier 2 Helpdesk will be using
the 7.0 ITSM suite.Note: We do not have a programmer to build the API
interface nor can we afford 30K for EIE.
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