Which version of Outlook are you using on your Remedy system?

There are issues with security patches in OL 200 and 2002.  They do not
specify a version in any of the documentation, and there is a problem
with OL 2003 (KM-000000020950)

I really miss 4.5.2! 

ARS 6.3 Patch 18
HD 6.0
Oracle 10 w/9 libraries
Oracle lives on a remote server
Windows 2003 4 gig on app server and 8 gig on DB server

 

Claire

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