You'll have to do two different processes for the Web and also for the Client on Win 2000 (use $CLIENT-TYPE$ and $OS$ to differentiate in the Run If condition of your active link). The process statement, as given, will yield a list on Win 2000, instead of a particular value. Try using just: $PROCESS$ reg query HKLM\System\CurrentControlSet\Control\TimeZoneInformation\Bias This should yield a line like: "REG_DWORD Bias 420". A quick REPLACE() to ditch the leading tokens, and you're in business. For the Web, you could run a JAVASCRIPT process, then pick up a temp field value for use in your query. It will be in a slightly different format (number of seconds from GMT rather than "420", for example) but you should be able to use it. Try this: $JAVASCRIPT$ var oDate = new Date();window.TheForm.setFieldValue(tempFieldId, oDate.getTimezoneOffset()) Then, use the value from the field you set in your lookup. Anyway, hope this points you in the right direction. Cheers! Chris Woyton -ps yes Dan, I'm still alive and kickin' :)
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Saravanan Palaniappan Sent: Thursday, November 09, 2006 4:22 AM To: [email protected] Subject: user offset ** When I posted a question regarding the user offset , I got this particular information but this is not actually working in the windows 2000 and it is also not working in the web. Can any one help me. Eic cleermen gave me this solution. If your clients are using the Windows User Tool under NT, 2000, XP, or 2003, you can accomplish this by using a set fields from an active link. The value would be: $PROCESS$ for /f "skip=2 tokens=3" %f in ('reg query HKLM\System\CurrentControlSet\Control\TimeZoneInformation /v Bias') do @echo %f This will set a field to a value similar to either of the following: 0x12c 0xfffffed4 0x12c would be GMT-5:00. 0xfffffed4 would be GMT+5:00. Windows stores the value as a hex offset, but Remedy can easily convert this using a lookup table. One way to make this more useful is by setting a global field using from an Init Form. This allows other workflow to quickly access it, with only a need to call a single run process on the client With Regards PL.Saravanan BTGS EXPEDIO FM | Team Virtusa (Chennai ATC) | Ph: +44-42002700 Extn: 3279 | Mobile : 99404-08691 .Email: [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
