Thanks Sam For the 2nd option that you have suggested ,could you let me know that if I will set a Default web path it will stop sending ".task" shortcuts but will start sending the url link ? Thanks & Regards Himanshu Kohli Tel: 202-623-8594
________________________________ From: Action Request System discussion list(ARSList) on behalf of Sam Rx Sent: Thu 11/9/2006 11:49 PM To: [email protected] Subject: Re: Case ID Link in an Email Notification ** I am aware of two ways 1. Build your own url like the below http://<your midtier>/arsys/forms/<arserver>/<form>?eid=000000000000001 <http://<your%20midtier>/arsys/forms/<arserver>/<form>?eid=000000000000001> In the notify action of the filter you can use $Request ID$. 2. Use of shortcuts, In ars 7 you have an option to send either Web url or Shotcut or both but in the pervious versions once you specify the Default web path, it stops the sending ".task" shortcuts. HTH On 11/10/06, Kohli, Himanshu <[EMAIL PROTECTED] > wrote: Ladies & Gentlemen Please let me know how I can add a link in my email notification through which a user can open the case details or the respective details..... Please note that it should not be a Shortcut through which a native client is invoked ..but a link to open the web view ( independent of the Native client too ) and making use of the Midtier in place.... ARS 6.3 Midtier 7.0 OS : AIX either ways : By using Text template or HTML ones Thanks & Regards Himanshu Kohli Tel: 202-623-8594 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
