Or you can use SOAP, and attach your own xml schema. -- Jarl
On 11/10/06, Carey Matthew Black <[EMAIL PROTECTED]> wrote:
Serouche, A) XML can always be processed with XSL after it is generated. (and it can produce a different formatted XML file.) B) You could write a custom API program to do the "export" operation and write out any file format you care too. (or export as XML then do the XSL thing to reformat.) C) You could use Crystal Reports or Jasper Reports clients to do the reporting. Long and sort of it... To my knowledge BMC does not allow us any way to alter the "XML export format" of the reporting from their clients. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 11/10/06, Serouche Rahimpour <[EMAIL PROTECTED]> wrote: > Dear listers, > > ARServer 6.00.01 on Sybase 12.5 on Solaris 9 > > when you export your report in XML format type, you get something > similar to this > <entry> > <field_value> > <value>MY-TICKET-ID</value> > </field_value> > <field_value> > <value>MY-FIELD-DATA-1</value> > </field_value> > <field_value> > <value>MY-FIELD-DATA-2</value> > </field_value> > <field_value> > <value>MY-FIELD-DATA-3</value> > </field_value> > <field_value> > <value>MY-FIELD-DATA-4</value> > </field_value> > <field_value> > <value>MY-FIELD-DATA-5</value> > </field_value> > </entry> > > ... the same for each entry > > > But that is how my users would prefer it: > > <entry> > <field_one> > <value>MY-FIELD-DATA-1</value> > </field_one> > <field_two> > <value>MY-FIELD-DATA-2</value> > </field_two> > > or: > <lastchangedat> > <value>MY-FIELD-DATA-1</value> > </lastchangedate> > <assignee_name> > <value>MY-FIELD-DATA-2</value> > </assignee_name> > > ... and so on. > > Does anyone have any idea ? > Is something similar possible ? > > Thank you. > > Serouche _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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