Chris,

I have not yet set out on this path, but I see it in my future too.
From the little work I have done playing with the idea I think one
option might be to turn to a command line interface. (Especially if
your ARS server runs on a Windows Server.) AD appears to have some
command line tools that might make this type of thing fairly easy to
to.

I would think that if you have to build a Web Service front end to AD
that you would have much more initial work to do and likely more
ongoing work than using Microsoft supplied command line interfaces.

I did stumble into this info and found it quite eye opening on this
topic to.  ( http://www.intel.com/it/pdf/active-directory.pdf )

Please let us (or at least me) know what you end up doing. :) I am
sure there are others out there that would like to let ARS manage
their AD universe(s) too.

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On 11/10/06, Chris Abell <[EMAIL PROTECTED]> wrote:
Hi all

I've been tasked with creating a Remedy front end that will be used to
administer accounts and security groups in Active Directory.

We're using a few different LDAP vendor forms for part of this project but
this won't meet all of our data requirements, so WebServices appear to be
the most logical next step.

What I'd like to know is:

Has anyone else attempted this kind of project? If so, how did you go
about it (in terms of products/protocols)?

What kind of things should I be looking out for? (interpreting/updating
the userAccountControl attribute being an example of something that won't
be entirely straighforward)

Thanks

Chris

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