**

I have recently experienced join forms disappearing (CHG:Change_SLA and CHG:Change_SLA_OUT ) yet there were still entries for them in the ARSCHEMA table causing me real annoyance when I tried to import them from another system. I couldn’t understand it until a read this little excerpt from the read me for patch 18 server on 6.3

 

SW00230914     Data Dictionary Corruption when errors occur during import in place.

 

I very quickly upgraded to patch 18 (I was on patch 17) and have had no problems since.

 

Though not your problem it does show that Remedy can mess up the data dictionary without us realising.

 

I feel that BMC should make us more aware of issues like these instead of letting us stumble across it.

 

Brian Bishop

 


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi
Sent: 14 November 2006 15:01
To: [email protected]
Subject: Re: deleted AL deleted - still fires

 

**

have had this happen alot ?

I have actually never seen this.. I am wondering if it is the combination I am using..

 

I can do this.. however.. I was looking for people.. to respond if it happened to them alot.. and what the situation was...

 

On 11/14/06, McKenzie, James J C-E LCMC HQISEC/L3 <[EMAIL PROTECTED]> wrote:

**

Patrick:

It is still in the database.
 
Look in the Active Link storage forms and see if it still there.  You should be able to delete it from there.
 
I assume that the AL is not showing in the listing thus this will take database manipulation, which I am sure that you can accomplish.

 
James McKenzie
L-3 GSI
 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi
Sent: Tuesday, November 14, 2006 7:48 AM
To: [email protected]
Subject: deleted AL deleted - still fires

 

**


I have an Active link. that I was playing with.. it was not giving me the results that I wanted..
Then the Admintool said suddenly.. oh that AL does not exsist on server while trying to save..
I then decided I will abandon this approach and deleted the AL ..
But Now when I bring up the form, Have logged in several times,
Have logged in and out of admintool serveral times..  - AL is gone from the list.
Have Deleted te folders under User accounts area.. that hold the cached files..
But it is still there.. running and I cannot remove it..  ---- Any solutions ? Idea;s

Patrick Zandi  

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