Re: Tomcat and Crystal Reports Server XI

[strauss]

** I finally got Crystal Report Server XI running on the Tomcat 5.5.17 server that mid-tier 7.0.01 installs yesterday. Most of what you need to do is not documented, or scattered all over the place in pieces in the BO documentation and less so in the Tomcat "documentation" which usually tells you to try something that does not work. Note that when you install Crystal Report Server XI on Windows it will want to run either with IIS and .NET 2.0, or with Java - in which case it installs it's own version of Tomcat 5.something in its own directory structure by default as a JAp server, but still uses IIS for the web server. I was trying to get it to use both the Tomcat JAp AND the Tomcat Web server component that mid-tier will install if coaxed to do so. Note also that the mid-tier-installed Tomcat 5.5.17 has been patched to run with Java 1.4.2 ... normally Tomcat 5.5 wants Java 1.5. ServletExec and RKM and several other things want 1.4.2, not 1.5.   Crystal Enterprise Standard 9.0 as bundled with Crystal Reports Professional 8.0 correctly served up reports for mid-tier 5.1.2 (our current production system) and 6.3, and before that Crystal Enterprise Standard 8.5 for mid-tier 5.0. This is NOT working properly for XI and mid-tier 7.0.01. My working theory is that BO changed the licensing model of the web component server bundled with Crystal Reports Professional form one with 5 concurrent un-named licenses to one with 5 named licenses, and mid-tier is incapable of using that configuration. I reported this as far back as the ITSM EA and have re-reported it this week. It is a show stopper, and BMC Remedy has not been able to explain it. And no, I have no plans (or budget) to purchase a full-blown Crystal/BOXI server of some sort just to make the reports bundled with ITSM 7 work in the mid-tier. If we have to buy some sort of concurrent license for it in order to make reporting work, that will be an unexpected expense. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller Sent: Tuesday, November 14, 2006 5:58 PM To: arslist@ARSLIST.ORG Subject: Tomcat and Crystal Reports Server XI ** I am in the process of deciding which direction to go for my Mid-Tier 7.0.01 setup. I have read the benchmarking paper comparing IIS with ServletExec, IIS with Tomcat for the JSP engine with the JK Connector and Tomcat for the web server and JSP engine.   The last option of running Tomcat as the web server and JSP engine looks pretty appealing but then I remember a posting from Christopher Strauss on 9/18/06 questioning running Crystal Reports Server XI (among other things) on Tomcat. We don’t currently own CR Server but are considering it. I have looked at the Business Objects website for requirements and haven’t found documentation stating that a JSP engine is needed. I don’t ever remember having to have a JSP engine for CR Enterprise 8.5 or 9 but it has been years since I have done one of those installs so maybe I forgot about that part. I did find that Tomcat 5.0.27 is supported as the web server for CR Server XI. http://support.businessobjects.com/communityCS/TechnicalPapers/cr_server_xi_supported_platforms.pdf   Can anybody give me some specifics as to what the problem would be with running CR Server with Tomcat?   Thanks, Jason __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___