List,

Thanks all  for your inputs.
Yes, we have  also zeroed on the idea of popping an error on form access.

Regards
Parikshit


----- Original Message ----
From: Carey Matthew Black <[EMAIL PROTECTED]>
To: [email protected]
Sent: Sunday, 12 November, 2006 5:07:00 AM
Subject: Re: Form Permissions issue on mid tier


Since I have seen VALID system behaviour bugged in the past I wanted
to read up on the issue listed in this thread. SW00221647 has a
description of the following:

"
The form can still be accessed through Mid-Tier directly if Hidden
permissions are set on the form.
"

And currently shows a disposition of:

"
Converted to RFE
"

I personally do not see this as a "BUG" or a flaw in the behaviour of
the system or client. However I can see an enhancement request for the
behaviour of the Remedy clients. ( Such a change would give a false
sense of security to some developers, but it might also prevent the
need to build workflow to implement such client behaviour too.)

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On 11/10/06, shweta kumar <[EMAIL PROTECTED]> wrote:
> **
> I had discussed this issue with Remedy several months back and it was
> reported as ARSystem bug SW00221647.
>
> Shweta
>
> Carey Matthew Black <[EMAIL PROTECTED]> wrote:
> Parikshit,
>
> Hidden access is still permission to access. The users can open the
> form in the User Tool if they are tricky enough, or if you have
> workflow that does it. (not as easy as changing a URL, but not much
> harder either.)
>
> If the users have access to the data then it is not a security problem
> for them to see the form or the data that they _ALREADY_ have access
> to. ( If they should not see the data then look at row level access,
> or other filter based ways of getting at the data.)
>
>
> If you want to block people from opening a form then you could create
> Window Open active links that would give an ERROR message and/or close
> the form for them. ( This might be their last Mid-tier window and
> might "close the browser" too. Which would make them loose their
> session with the mid-tier and cause a higher incident of "your already
> connected from another IP and you can not override that address yet"
> on the re-login attempts too.)
>
> NOTE: Active links will not "protect" data from an API client. But
> they could block the form from being opened in the Mid-tier client if
> that is the only place that this logic should be applied. ( or in both
> the User Tool and Mid-Tier if you want as well.)
>
> HTH
>
> ARS101
>
>
> --
> Carey Matthew Black
> Remedy Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
>
>
>
> On 11/10/06, parikshit saxena wrote:
> > **
> >
> > Hi All
> >
> >
> > We are trying to limit the accesss for a particuler group of user on our
> > application vies on mid tier 6.3.
> > The issue here is that the URL can be manipulated now by any user logging
> > into the application and hence all sensitive data is exposed.
> > We are trying to give Hidden permissions on the critical forms for this
> > group, so that data can be accessed from those, but the forms are hidden
> on
> > the web client.
> > But this doesn't seem to work here.
> > Though the forms are not coming in the object list on ARUser now, but they
> > are still visible on mid tier (despite of cache flush).
> >
> > Would be grateful if someone can provide some insights on this.
> >
> > Regards
> > Parikshit

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