Hum, dump file = hard crash.
Ensure you have enough free space in the 'TEMP' directory, and on the drive where the log files are stored for ServletExec. Did anything show in the event log for the time? And how about any IIS error logs? Interesting... What JDK Version? What IIS Version? Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 501 6310 Fax: +1 408 501 2410 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mahan, Janet L [EQ] Sent: Thursday, November 16, 2006 9:17 AM To: [email protected] Subject: Re: Why do I have to restart ServletExec? I couldn't find any errors for the time it went down. There was a core file in the ServletExecAS directory at the approximate time but may not be related. Janet Mahan 941.766.6199 [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda Sent: 15 November, 2006 2:04 PM To: [email protected] Subject: Re: Why do I have to restart ServletExec? What do the ServletExec logs show at the time it does not work? We have adjusted the memory allocation to > 1GB because of malloc errors... Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 501 6310 Fax: +1 408 501 2410 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mahan, Janet L [EQ] Sent: Wednesday, November 15, 2006 6:02 AM To: [email protected] Subject: Why do I have to restart ServletExec? We have recently started using the mid-tier for certain groups to access Remedy. There have been a couple of times that they have reported problems getting into Remedy. I restart ServletExec and they can get in. I am not familiar enough with apache to know if this is common. I have tried searching the web but no answers. Has anyone else had this issue and found the cause? Our ARS server is 6.00.01 patch 1351 and our mid-tier is Version 6.00.01 patch 1490 RTDB1132385031106 Janet L. Mahan Network Systems Management Systems Admin II 941.766.6199 [EMAIL PROTECTED] http://www.embarq.com/ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
