I know that the Server Cache file was used in previous versions of the
AR System but I thought that it was ignored after v5 (or whenever they
put in the @ for current server).  I just checked all of our 6x servers
and the table is empty on all of them.
 
How much memory does this server have (and swap space),  how much is the
db using vs ARS?
 
Also does this server have the development mode cache settings set?
 
Fred

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Webster, Basil
Sent: Friday, November 17, 2006 1:51 AM
To: [email protected]
Subject: Very slow Cache ReLoad


** 

Hi All,

 

Our Dev Server Config:-

 

Single Server running App and db, Win 2000 SP4, SQL 2000 SP4, AR 6.3
Patch 18.

 

Question 1:- When running an ARSignal or reload, the server takes about
a day to populate the group_cache table. All during this time we get the
ARERR 92 Timeout but is usually accepted by the server. I have been
trying to find out why but no answers yet. I am hoping that someone else
has experienced the same thing and been able to resolve it. 

 

Question 2 - What I have also come across in various AR documentation is
to check the server_cache table and confirm that the server ID and name
is populated. This was not, so I manually set it. The documentation does
mention that the server name should be the same one as in the config
file. How does the server_cache table normally get populated and is it
critical that it does as I have just done the same check on our
production server and the table is blank too?

 

 

Regards,

 

Basil Webster

 

Remedy Developer

Siemens Business Services (Pty) Ltd 
* E-Mail:      [EMAIL PROTECTED]

* Tel:  +27 11 652 7523
* Fax: +27 11 652-7501 
* Mobile: +27 82 452 9389

 

 


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