It appears that they are going to be addressing this issue. Thanks, Michelle
-----Original Message----- From: BMC Customer Support [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 22, 2006 6:52 AM To: Lucero, Michelle - IST contractor Michelle - In reference to ISS03031337 concerning the need for a summary in emails sent by BMC technicians, we have passed your request on to the Support Teams and hopefully you will not have this issue again. Please reference this case if you have similar issues in the future. Thanks- Wade BMC Customer Care _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

