** Are you getting a specific error? Cross Ref will look at your domain tree 
and start going down until it is able to authenticate. The reason for the 
authentication field is to be able to have users authenticate across multiple 
domains. If the domain is entered into the authentication field it will skip 
cycling through the tree and authenticate to that domain. Also, try restarting 
the arserver service if you didn't already after switching domains.
-----Original Message-----
From: Joran, Peter P CTR OSD CIO [mailto:[EMAIL PROTECTED]
Sent: Monday, November 27, 2006 04:29 PM
To: [email protected]
Subject: Login issue after domain change

All
Users and their PCs that have been migrated to a different domain can no longer 
login to Remedy unless the new domain name is entered in the Authentication 
field of the Remedy login screen. We are not using LDAP but do have 'Cross Ref 
Blank Password' selected in server configuration. The server has not changed 
domains. Is there a registry key I need to change?

All ideas welcome
Many Thanks!
Pete
AR 601 1380
__20060125_______________________This posting was submitted with HTML in it___

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
Answers Are"

Reply via email to