However, if the UI needs are more dynamic than the server can deal with the overhead of processing all "open" tickets every minute would allow then there are other options. (Well, kind of.)
For example: The admin could add a column to the table field and set it to be "ReadOnly-HTML". Then walk the table data with an active link guide and update the content of that single column to show a color or icon to be a visual indicator to the user about the "to the second" (Well, to the run time of the Active Link guide, of if you were really fancy with enough javascript in the "HTML" you might be able to get the color to change at a given time period too.) condition of the record. If the developer was to give the user a "Refresh" button and a 'Last evaluated' date/time field, maybe event add an Active Link that fires on "Interval", and I bet you have a workable solution for minimal effort. If the Developer is using v7 then the whole Data Visualization Field adds even more options too. (And, I will also add, a lot more work for the developer.) But whatever your end solution is I would suggest that you use more than just a visual indicator to the condition your trying to signify. Use text where possible for accessibility reasons. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 11/28/06, Easter, David <[EMAIL PROTECTED]> wrote:
You may also wish to look into the "Results Color Properties" ability of tables: "The Results Color tab enables you to set the colors for list view, results list, and alert list table fields after a search (or refresh). For example, you can color all New requests red and all Assigned requests green." It's on page 446 of the "Form and Application Objects" manual in AR System 7.0 -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc.
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-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sarah Lake Sent: Tuesday, November 28, 2006 10:55 AM To: [email protected] Subject: Color change on table row Hi Listners, Can and how one can change color of table row depending upon coditions ? e.g. If 15 min left to target deadline make it Red color row in table. Thanks
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