Hi, John: To modify an entry, one does need the ability to WRITE. If the system is placed in Submitter Mode Locked, individuals assigned Read Licenses can Search, Submit, Display and Modify entries that they have submitted; as long as their login id is placed in field ID 2. And, Submitter has WRITE access to each of the fields that needs to be updated.
There are multiple ways to address. One can save thousands in maintenance costs, while remaining legal. It all depends on your company or client's needs. Obviously there may be some individuals that will still require a WRITE license. ================================= >From Remedy Admin 6.3 Help - License Types Read Enables users to search and display existing requests. Administrators can configure the AR System server to enable users to submit new requests and modify or save data in existing requests. (See "Special submitter mode".) Restricted Read Allows users to search the AR System forms and submit new requests but does not allow users to modify existing requests under any conditions. It does, however, allow the same login account to access the AR System from multiple IP addresses simultaneously, such as when browsing a knowledge base or completing on-line surveys. Fixed Write Includes all the capabilities of a Read license, and also enables users to modify and save data for existing requests based on the groups to which the user belongs. AR System administrators and subadministrators must have a Fixed Write license. Other AR System users who consistently need to modify requests must also have Fixed Write licenses. A user cannot be assigned the same Fixed Write license more than three times in one week. If this limitation is exceeded, the user must wait one week from the first assignment of the Fixed Write license before it can be assigned again. Floating Write Includes all the capabilities of a Read license, and also enables users to modify and save data for existing requests based on the groups to which the user belongs. Floating Write licenses can be used by multiple users, one user at a time. This type of license is designed for users who occasionally need to modify and save data for existing requests. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Atherly Sent: Wednesday, November 29, 2006 1:47 PM To: [email protected] Subject: Question on license If I create a total new application from scratch then the public will not need a write license to modify a record! What I'm looking at doing is a record will be created by support and then will be updated by the enduser. I thought that this was true but my partners in crime different from me. Thanks (No it's not a bet so I will not win or lose a beer) ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
