Our contact for Amazon is AR System only. Maybe it was purchased years ago and just showed up on the list during the conversion to the new support site.
Thanks, -Geoff On 12/1/06, Easter, David <[EMAIL PROTECTED]> wrote:
** IT for Service Provider licenses are not free. In checking Upgrade Central, it appears that ITSP 4.0 is being listed under the Group/Name of AR System for some reason. Have you recently purchased Service Desk under your contract ID - or is your contract for AR System only? -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Geoffrey Endresen *Sent:* Friday, December 01, 2006 2:02 PM *To:* [email protected] *Subject:* Re: Dumb question? Is Remedy for ITSP 4.0 free? ** The reason that I ask is that it appears in my Support Download at the Remedy / BMC site. I think I would have remembered purchasing it. On 12/1/06, Geoffrey Endresen <[EMAIL PROTECTED]> wrote: > > I know that I've had my head in the sand or I'm just coming up for > air... Nevertheless. > > Is Remedy for IT Service Providers free for use or does it have extra > licensing costs? > > Thanks, > -Geoff Endresen > __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
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