Every email that is sent to our email engine using a template (old
style) is rejected by the email engine with a SEVERE 311 error (I can't
find anything on this in the BMC/Remedy KB).

Then in the email error log form I have several entries for each email
that was received that says:

Field ID is not related to this form 18085
Field ID is not related to this form 18100
Field ID is not related to this form 18098
...

None of these are field ids in the email that is being sent.

Any ideas, fixes or suggestions...

ARS 6.3 Patch 18
HD 6.0
Email engine 6.3
Oracle 10 w/9 libraries
Oracle lives on a remote server
Windows 2003 4 gig on app server and 8 gig on DB server

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
Answers Are"

Reply via email to