I have seen similar behavior when using a version of Administrator that's different from that of the server, but you sound smart enough to not make THAT mistake. But the Sync-UI might be that dumb (pointing to old API set or something) - might be worth checking out.
What happens if you try to add the field via the driver utility? Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Cindy Sapochetti Sent: Tuesday, December 05, 2006 8:35 AM To: [email protected] Subject: Anyone using cmdb2.0.1/Asset 7.0 patch 2 and extended the cmdb? Hello all - We're having issues with extending our CMDB and getting it to sync with the Asset App. We were told to upgrade to the versions above, and that did seem to fix the issue (fields not being pushed out to AST forms) at first, but we did a "second round" of additions to the CMDB (through Class Mgr, of course), and when we ran the Sync-UI workflow (from the CMDB2ASSET view of SHR:SchemaNames form), it completely trashed our AST: forms' views. For exapmle, fields that had been added successfully with the first sync and existed on the "Custom0" tab (as expected) of the AST:ComputerSystem form no longer show up. In fact, the "Custom0" tab disappeared, and now we have "Custom73" through "Custom76". If I highlight one of the added fields in the "Find Fields" drop down, it does not "find" it. Even if I change the field's x:y coords to 0:0, it does not show up. There are no fields at all on Custom73-75, and only one field (one of the 4 added with the second "sync") shows up on Custom76. However - if I take one of the "missing" fields out of the view and re-add it - all of a sudden, all of my custom fields, along with a slew of Remedy out-of-the-box fields show up right on top of everything..... I have opened a ticket with support for this - but what I am curious about is if anyone else is seeing these kinds of issues in their environment. We've been working on getting data in for awhile, and it seems we just run into issue after issue - I'm curious about anyone who is running this in a production environment (specifically - CMDB 2.0 or later, please!). And, if you've got a suggestion for the above, do pass it along :) Thanks, Cindy ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
