I would actually advocate a different approach...
Now that the Active Links have just about 100% functionality with that
a user can do. I would suggest that you build a "test harness" in the
form of Active Link guides. You could create a special ARS group that
would grant your test users access to these guides so that all users
are not weighted down by the objects. Then from the outside of the
User tool you would Call the guide and then check the "expected
results" after the action is done. (So have your guides submit one or
more records to a "status form" when they are done and you should be
able to make this fairly standardized.)
Remedy/BMC just did not expose enough of the right handles to remotely
control the User Tool via OLE/COM. ( I in fact think you would have
better luck trying to automate the Mid-Tier than the User Tool. But
that would likely take different tools.)
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On 12/6/06, Hall Chad - chahal <[EMAIL PROTECTED]> wrote:
Thanks Tim. I'll try adding a sleep statement.
I've tried both ALT+Down (%{DOWN}) and ALT+Up (%{UP}), but neither one
does anything at all.
Chad Hall
(501) 342-2650
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