Thanks ... The defect number from Remedy is SW00255618. I was able to get the patch to install without error by copying field id 301438012 on the SRM:Request form to the RQC:ServiceRequestForm.
From: "Mary C." <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: [email protected]
Subject: Re: Incident Management Patch 3 /ITSM 7.00
Date: Thu, 7 Dec 2006 19:26:40 -0500
>Check the install logs, because if there is an error regarding Field ID
>301438012 not being related to the form, then a Defect has been created.
>
>Active Link RQC:SRC:GetRequestInfo_100_Init could not be imported.
>A few other Active Links are imported, but the qualifier references the
>non-existent field on the form RQC:ServiceRequestConsole
>
>Mary
>
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