So the best solution is to create a vendor form to get the data in?  We are
running on Solaris with Oracle DB(sandbox) and the AD of course is MS SQL.
We were looking at having the AD server push the data into a separate Oracle
DB and then create a vendor form against this table.  But, is it possible to
create a vendor form diretcly to the AD database?  Would make things easier.

Rob


On 12/11/06, Roger Justice <[EMAIL PROTECTED]> wrote:

** Initially you want to map where you want this data to be stored and
then use the Class Manager to modify any forms within the CMDB. I would
suggest that you create a new staging form to import into and review the
data. After you have gotten the data into the staging form you can use a
filter to do a field match to import to the specific entry that matches.
After all of this is tested you can then set an escalation to do the update.
I would strongly suggest that you do not update the CMDB entry directly from
the AD.

Roger


-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Mon, 11 Dec 2006 5:07 PM
Subject: Importing data from and Active Directory

 ** Hi,

Has anyone ever imported data from an Active Directory into the CMDB?  We
have 6 fields in the AD that store computer system information and we want
to get this data into the CMDB.  We have setup LDAP against the AD but I
have never tried or even thought about importing data stored in the AD to
Remedy.

Currently running ITSM 7.0.1 and CMDB 2.0.1.

Thanks,

Rob
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