AREASSO is for the SSO integration - you are not using this .. so ignore.. I should not have even posted it. .sorry.. the AREA-LDAP-Usesll: T well of course you will need it.
On 12/12/06, strauss <[EMAIL PROTECTED]> wrote:
** What about the AREA-Hub-Plugin: areasso.dll line? I don't even have that line on either server's ar.cfg, and some of the defined LDAP servers are set to AREA-LDAP-UseSSL: T. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *patrick zandi *Sent:* Tuesday, December 12, 2006 11:37 AM *To:* [email protected] *Subject:* Re: ARS 7.0.01 Memory Leak ** Right the problem you are discussing, I believe is related to the ardbcconf.dll is Before the AREA-Hub-Plugin.. If you reorder it.. it should fix your issue with ldap. On 12/12/06, strauss <[EMAIL PROTECTED]> wrote: > > ** Only one of the ar.cfg files I am looking at had the AREA-Hub-Plugin: > arealdap.dll line at all (and it had two next to each other). Neither > has a AREA-Hub-Plugin: areasso.dll line. > > On both of mine, the Plugin: ardbcconf.dll line was about the third line > down. > > Christopher Strauss, Ph.D. > Remedy Database Administrator > University of North Texas Computing Center > http://remedy.unt.edu/helpdesk/ > > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto:[email protected] > ] *On Behalf Of *patrick zandi > *Sent:* Tuesday, December 12, 2006 9:44 AM > *To:* [email protected] > *Subject:* Re: ARS 7.0.01 Memory Leak > > > ** Mine works, Both Solaris server and Windows server versions. > I even have it working with SSO - Remedy style for the web. > > This might be the issue -- If you are using area-hub then make sure your > ar.conf does only has > Plugin: ardbcconf.dll > Plugin: WebService.dll > THEN > Plugin: areahub.dll > AREA-Hub-Plugin: areasso.dll > AREA-Hub-Plugin: arealdap.dll > Plugin: ardbcldap.dll > Plugin: FlashboardObject.dll > Plugin: ServerAdmin.dll > Plugin: reportplugin.dll > > -- It for some REASON added a Plugin in the first 3 lines of the ar.conf.. > Check that first.. FYI > > > On 12/12/06, strauss <[EMAIL PROTECTED] > wrote: > > > > ** The other thing that the 7.0.01 release appears to break is AREA > > LDAP authentication. None of the settings for AREA that worked on a > > 7.0 server are working on 7.0.01. > > > > Christopher Strauss, Ph.D. > > Remedy Database Administrator > > University of North Texas Computing Center > > http://remedy.unt.edu/helpdesk/ > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto:[email protected] > > ] *On Behalf Of *Axton > > *Sent:* Monday, December 11, 2006 5:49 PM > > *To:* [email protected] > > *Subject:* ARS 7.0.01 Memory Leak > > > > > > ** Just wanted to send a note and inform anyone planning to upgrade to > > 7.0.01 that it is not production ready. We implemented this in a > > production environment, only to find massive memory leaks in the product. > > The arserverd process will continue to run fine until it reaches the upper > > limits of the 32-bit memory address space (~4gb), at which time it will > > crash. We observed between 600-700mb of additional memory allocation on our > > systems per day until we reached that upper limit. Our system handles ~200 > > support people concurrently, though I am not sure if this has a bearing on > > the speed at which memory is allocated. > > > > We were given a patch (which will become the patch 001 for 7.0.01), > > but it is pre-restricted release, which I am being told means it will be 3 > > or more weeks before the patch is at the general release level. Trying to > > save anyone the headache in case they planned to venture down this road any > > time soon. > > > > Relavent Environment Info: > > - Oracle 9i with AL32UTF8 character set > > - Oracle 10g client > > - Solaris 9 > > - ARS 7.0.01 > > - Mixture of clients, ranging from 5.x to 7.0.01 > > > > > > I have been told the same problem has been exhibited on Linux as > > well. Not sure if it pertains to the db, the client versions, the character > > sets, etc. > > > > Axton Grams > > __20060125_______________________This posting was submitted with HTML > > in it___ > > __20060125_______________________This posting was submitted with HTML > > in it___ > > > > > -- > Patrick Zandi __20060125_______________________This posting was > submitted with HTML in it___ > __20060125_______________________This posting was submitted with HTML in > it___ > -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
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