BMC's official position is reflected in the current compatibility matrices. Originally, Windows 2000 was not included as a supported platform within AR System 7.x. Microsoft too was going to drop support for Windows 2000 earlier this year. However, there was enough business justification from the market that Microsoft extended support for Windows 2000. From that, BMC re-evaluated the decision and decided to re-add Windows 2000 to the compatibility matrix in the Sept/Oct 2006 time frame for those customers who still had not upgraded their servers to Windows 2003. However, it is expected that Windows 2000 will again be removed from the matrix in mid-2007. As Rick mentions, BMC does not recommended running AR System on Windows XP - nor is it supported by BMC. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, December 13, 2006 7:26 AM To: [email protected] Subject: Re: Microsoft OS version for ARS 7 ** Bruce, I have installed fully functional AR v7 Servers, with mid-tier (IIS/New Atlanta) on XP Professional laptops. Remedy doesn't recommend it, and it sometimes doesn't work (the penalty being re-installation) but I know it can work. Rick On 12/13/06, Bruce Scott <[EMAIL PROTECTED]> wrote: ** That's interesting. Looking at the compat. matrix again, the only things recommended for XP are the user interfaces (WUT, Admin Tool and Browsers). In fact, the Remedy WUT is shown as being compatible only to the XP environment. I hope we complete our desktop conversion soon... Thanks, Bruce ________________________________ From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, December 13, 2006 7:45 AM To: [email protected] Subject: Re: Microsoft OS version for ARS 7 ** I currently have a copy of ARS 7.0 server running on Windows XP Home Edition. Obviously, the Mid-tier won't work (no web server) but ARS runs just fine. If it runs on XP, it should run on 2000. However, I think I remember seeing something that required 2003 for part of the 7.x suite - can't remember if it was MT or ITSM. Rick On 12/13/06, Bruce Scott < [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote: Hello All, After reading all of the documentation I can get my hands on, I find that there is some conflicting information regarding the base operating system for the Microsfot Windows environment and ARS 7.x. Nearly everything I read states that if you are building ARS 7.x on a Microsoft server, the version of Microsoft Server needs to be 2003. However, the latest version of the compatability matrix shows that ARS 7 products can be built onto a Microsoft Windows 2000 Server platform. Has anyone built ARS 7.0 or ARS 7.0.1 on a Windows 2000 Server yet? Thanks, Bruce Scott Application Developer - Remedy PetSmart, Inc. email: [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
