I get the same exact message after starting the AR system service. My server was installed as 6.3 then upgraded to 7.0.0 and then 7.0.1 and is running ITSM 6.
I haven't looked into it much since the plug-in server is working and my server isn't in production at this time. It almost appears to be a timing issue with armonitor. My event log (Win 2003) shows that "Action Request System Server has started" about 15 seconds after the plug-in server fails. My guess is that once the server is completely up that armonitor is able to start the plug-in server in its next attempt. Please let me know what you find out from support. One note the plug-in server is part of ARS and is not specific to AM. It should have been upgrade with the ARS 7.0.1 upgrade. It looks like it has according to your error message but I am curious about the arfcbdata.dll being at v 5.7.0.0 (same as mine though). Maybe the dll isn't on the same versioning track as the main product? Jason _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shyam Attavar Sent: Friday, December 15, 2006 6:47 PM To: [email protected] Subject: AR System 7.0.1 and Asset Mgmt 6.x Dear Listers, We are in the process of upgrading our AR System 6.3.0 Patch 16 (HD 6.x and AM 6.x running on it) to AR System 7.0.1. I have upgraded the AR Server, initially with some issues in the installer, which have since been resolved. However, I am currently seeing an issue where the Plugin that is included with Asset Management is failing to start. Following is the error message from Event Viewer on Win 2003 Server Faulting application arplugin.exe, version 7.0.1.0, faulting module arfcbdata.dll, version 5.7.0.0, fault address 0x000055ea. The DB is Oracle 9x on a Remote Linux Cluster AR Server runnign on Windows 2003 Server Seems to me that the plug-in dll somehow is incompatible with arplugin.exe. Does this sound familiar to anyone? I have a ticket open with BMC Support for this issue. However, I thought I would ping y'all as well, to get your perspective... Cheers, -- Shyam __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
