Meta-Update is designed to migrate data with value, record, form changes along the way. So, when migrating the CMDB, you can create AST:Attribute records at will and incidentally also move from the Virtual Computer System class to Computer System, move Changes to Releases, and so on.
With Meta-Update, you can enrich data with absolutely no filters and no touches to the Remedy systems. Imagine migrating a running Clarify Help Desk into a running ITSM. Friday, the Clarify system is quiesced. Monday, the Clarify users sign on to ITSM and work on their current tickets. Imagine a company migrating to a new ITSM and also changing from one operating company to nine, with a new Support Organization, CTI, and with all pertinent people and CI moves. Imagine a company reworking all their support structures and people and reflecting the new changes in their current ITSM. Imagine a full granular Meta-Archive – that prevents archives of data associated to other open tickets – moving one hundred million records for one customer. Meta-Update allows you to automate any data job – fast and sure. Using a language any Remedy developer already knows. With no workflow, no staging forms, no filters. Check it out. Trials are free and we can usually solve one customer problem in time for the trial. Cheers, Ben Chernys Senior Software Architect logoSthInc-sm Canada / Deutschland Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: <mailto:ben.cher...@softwaretoolhouse.com> ben.cher...@softwaretoolhouse.com Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com We are a BMC Technology Alliance Partner Check out Software Tool House's free Diary Editor and our Freebies Section for ITSM Forms and Fields spreadsheet. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. Meta-Archive does ITSM Archiving your way: with your forms and your multi-tenant rules, treating each root request as the tree of data and forms that it is it is. Pre ITSM 7.6.04? Clarify? Roll your own? No problem! You can keep your valuable data! <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: May-20-15 06:37 To: arslist@ARSLIST.ORG Subject: Re: Delta Data Migration Tool vs RRRChive Hi, RRR|Chive does not know anything about differences in application versions. It moved data readily between AR System Servers of different versions. What exactly do you mean by "attributes"? If fields from one form has been split up into different forms, or vice versa, it might be difficult to do an efficient migration of that data using RRR|Chive. If you have added/removed a field or two, or change the field id, you can define field-mappings, and skip-fields-lists, or just ask it to work on COMMON fields. You can easily build logic to enrich/split data in the source/target environment with filters: source-server-filter: Execute On = Get Entry, Run If: ($CLIENT-TYPE$ = 6666) target-server-filter: Execute On = Merge Entry, Run If: ($CLIENT-TYPE$ = 6666) Best Regards - Misi, RRR AB, <http://rrr.se> http://rrr.se > Misi, > > How does RRR|Chive handle moving from 7.6.04 SP5 to 8.1 SP2 and Attributes? > > Lisa > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [ <mailto:arslist@ARSLIST.ORG> mailto:arslist@ARSLIST.ORG] On Behalf Of Misi > Mladoniczky > Sent: Tuesday, May 19, 2015 4:02 PM > To: <mailto:arslist@ARSLIST.ORG> arslist@ARSLIST.ORG > Subject: Re: Delta Data Migration Tool vs RRRChive > > Hi, > > The API version is not really an issue. There are no new data types in > 8.1.2, so there is no issue. > > These are some differences: > 1. RRR|Chive does not need a starting date, it will compare the modify > date on all records very efficiently, and move the delta only 2. > RRR|Chive only uses the Request ID as key 3. RRR|Chive can delete > records that has been deleted in the source 4. RRR|Chive can overwrite > records that has been updated manually in the target server, and for > example revert changes made during a test session > > Best Regards - Misi, RRR AB, <http://www.rrr.se> http://www.rrr.se > (ARSList MVP > 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at <http://rrr.se> > http://rrr.se. > >> Hi, >> >> We are trying to configure the DDMT - and having trouble with the >> syntax for the config files. We were able to see differences, but not >> migrate successfully. >> >> We just want to migrate People data from one server to the next. We >> checked the RRRChive web page which shows this works for API 7.6.4. >> We are on 8.1.2. >> >> Which tool works better and is straightforward? >> >> _____________________________________________________________________ >> _ _________ UNSUBSCRIBE or access ARSlist Archives at >> <http://www.arslist.org> www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at <http://www.arslist.org> > www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at <http://www.arslist.org> > www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at <http://www.arslist.org> www.arslist.org "Where the Answers Are, and have been for 20 years" ----- No virus found in this message. Checked by AVG - <http://www.avg.com> www.avg.com Version: 2015.0.5941 / Virus Database: 4347/9820 - Release Date: 05/19/15 ----- No virus found in this message. Checked by AVG - <http://www.avg.com> www.avg.com Version: 2015.0.5941 / Virus Database: 4342/9808 - Release Date: 05/18/15 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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