Recently while troubleshooting performance issues on our Production system, our DBA team has identified some unused indexes on T2356 (HPD:Help Desk form) and suggested us removing them could improve the query performance and clean up some space in the Database. We have verified the same from remedy end and found many are OTB defined indexes for the form , same have been mentioned below. Please suggest us whether can we go ahead and remove these indexes ? Please mention if you foresee any impacts.
*TableName* *IndexName* *Remedy Form Name* *Remedy Field Name* *UserSeek* *UserScans* *UserLookups* *UserUpdates* *TableRows* T2356 I2356_200000003_1 HPD:Help Desk Product Categorisation Tier 1 Product Categorisation Tier 2 Product Categorisation Tier 3 0 0 0 105264 903085 T2356 I2356_240001002_1 HPD:Help Desk Product Name 0 0 0 105264 903085 T2356 I2356_1000000869_1 HPD:Help Desk Incident Association Type 0 0 0 103974 903085 T2356 I2356_301735100_1 HPD:Help Desk mc_ueid 0 0 0 102675 903085 T2356 I2356_301734000_1 HPD:Help Desk Component_ID 0 0 0 102675 903085 T2356 I2356_250000023_1 HPD:Help Desk Escalated? 0 248 0 102716 903085 Please find the version and configuration of AR System details below: Server version : 8.1.00 201409181335Hotfix Mid-Tier Version : 8.1.01 (SP1) 201408220302 Hotfix Web Server Information : Apache Tomcat/7.0.55 Operating System Name : Windows Server 2012 Java Version : 1.7.0_45 Server Group : Yes DB : MS SQL 2012 On Thu, May 28, 2015 at 6:20 PM, John Sundberg < [email protected]> wrote: > ** > Well - if it is a unique index - you will make swiss cheese of your system. > > I would suggest - don’t delete the index. > > I will ask you a question in return: > > What benefits do you see in removing an OTB index? > > -John > > On Thu, May 28, 2015 at 4:07 AM, Madhu V < > [email protected]> wrote: > >> Hi , >> >> Can you please let me if there will be any impact if we remove the OTB >> defined indexes from the OTB form? >> >> Regards >> Madhu >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > > > -- > > *John Sundberg* > Kinetic Data, Inc. > "Your business. Your process." > > 651-556-0930 I [email protected] > www.kineticdata.com I community.kineticdata.com > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

